Cancellation policy



If your product arrives damaged, faulty, or materially different from the product description, we will replace or refund it within 30 days of delivery at no cost to you. You must contact us with photographic evidence within 7 days of receipt.


YOUR RIGHTS UNDER SOUTH AFRICAN LAW


Nothing in this policy limits your rights under the Consumer Protection Act, 2008. You have the right to receive goods that are of good quality, fit for purpose, and safe. If a product fails due to our fault or defect within a reasonable time, you may claim a refund or replacement regardless of this policy’s terms.