Got mine today, excited to see it this will work for my shoulder tension! Quality looks good! Works as described.

Why Choose NEUVEX RECOVERY?
Premium recovery technology you can trust
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Every device undergoes strict quality control testing to ensure premium performance and reliability.
1-year warranty
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What it actually does for you
✅ Ice when it's swollen, heat when it's stiff
Cold for the day after a knock or a hard session. Heat for the stiffness that builds up over a week. Most people need both. Most products give you one.
✅ Stays exactly where the problem is
Pull the sleeve on and the gel pack sits over the joint under compression. No holding a bag of frozen peas against your knee for twenty minutes.
✅ Hands free the whole time
Sit down, eat, work, watch something. It doesn't need you.
✅ Ready to go again in an hour
Back in the freezer or a bowl of hot water. No ice, no wet cloths, no mess, nothing to throw away.
Three minutes, three areas.
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Cold in 1–2 hours
Straight into the freezer, out again in an hour or two. Pull it on over the knee for 15–20 minutes when the joint is swollen or you've taken a knock.
Freezer · 15–20 minutes
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Heat in 30 seconds
Microwave for 20–30 seconds and test it against your inner wrist first. For stiffness that's been building all week, or a joint that's tight first thing in the morning.
Microwave · 15–20 minutes
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360° around the joint
Lycra outer, solid gel inside, wrapping the whole joint rather than sitting on one side. Pull it on and get on with your evening — it stays exactly where you put it.
Knee, elbow or ankle
PRODUCT DESCRIPTION
Product description
Everyone has held a bag of frozen peas against a knee for twenty minutes, waiting for it to do something before it goes soft and starts leaking.
The Neuvex Multi-Purpose Hot & Cold Recovery Sleeve does the same job properly. Solid gel sealed inside a Lycra sleeve that pulls on and wraps 360° around the joint, so the treatment sits exactly where the problem is and stays there without you holding it.
Freeze it for an hour or two when the joint is swollen. Microwave it for twenty seconds when it's stiff. Same sleeve, either way, as many times as you need.
Fits a knee, an elbow or an ankle. Pull it on, sit down, and get on with your evening.
Key benefits
✅ Cold for swelling, heat for stiffness — one sleeve does both, most products do one
✅ 360° around the joint — full coverage, not a flat pack pressed against one side
✅ Stays put on its own — pull it on and let go, no holding anything in place
✅ Ready in 1–2 hours cold, 30 seconds hot — freezer or microwave, then straight on
✅ Knee, elbow or ankle — same sleeve, three joints
✅ Reusable indefinitely — no melting, no wet cloths, nothing to throw away
✅ Soft Lycra outer — flexible enough to move in, smooth against skin
Specifications
✅ Type: Hot and cold compression sleeve
✅ Outer Material: Lycra fabric
✅ Inner Material: Solid gel
✅ Function: Heat and cooling, reusable
✅ Coverage: 360° around the joint
✅ Size: 27.5 × 9/11 cm
✅ Weight: 400g
✅ Cold Preparation: 1–2 hours in the freezer
✅ Heat Preparation: 20–30 seconds in the microwave
✅ Use: Knee, elbow, ankle
✅ Certification: CE, ISO 13485, MSDS, BSCI, CNAS
How to use
For cold — freeze for 1–2 hours. Pull the sleeve on over the joint and leave it 15–20 minutes. Use it when the joint is swollen, or the day of a knock or a hard session.
For heat — microwave for 20–30 seconds, no longer. Test it against your inner wrist before putting it on. Use it for stiffness that's been building, or a joint that's tight first thing in the morning.
Then sit down. The sleeve holds the gel against the joint, so you can eat, work or watch something while it does its thing.
Afterwards — wipe the outside with a damp cloth and put it back in the freezer, ready for next time.
What's in the box
Neuvex Multi-Purpose Hot & Cold Recovery Sleeve
Instruction manual
Safety and who shouldn't use it
Microwave for 20–30 seconds only. Microwaves vary — start at 20 and always test it against your inner wrist before it goes on your skin. Never heat it longer thinking it will work better.
Never apply cold directly to bare skin for more than 20 minutes. Take it off, give the area an hour, then use it again if you need to.
Do not use on broken or irritated skin, open wounds, or over an area with reduced sensation.
Speak to your doctor first if you have diabetes, circulatory problems, nerve damage, or reduced feeling in the area.
Stop if the skin goes white, numb, or stays red after you take it off.
This is a recovery and comfort device, not a medical treatment. It does not diagnose or treat any medical condition. If you have persistent or unexplained pain, see a doctor or physiotherapist.
Care and storage
Wipe the outside with a slightly damp cloth. Don't machine wash it, tumble dry it, or submerge it — the gel is sealed inside the fabric.
Store it flat in the freezer so it's ready when you need it. Keep it away from sharp objects; a puncture ends it.
Don't boil it and don't put it in an oven. Microwave only, 20–30 seconds.
Community Recovers with NEUVEX
What you're actually choosing between
Most people reach for frozen peas or a hot water bottle. Here's the difference.
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OTHERS |
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Does both hot and cold |
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Wraps 360° around the joint |
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Stays put without holding it |
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Nothing melts, nothing leaks |
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Lowest upfront price |
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1-year warranty |
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CE and ISO 13485 certified |
RECOVERY STARTS HERE
Neuvex Multi-Purpose Hot & Cold Recovery Sleeve
Stiff Joints
For knees, shoulders and elbows that feel stiff and won't move freely....
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FREE DELIVERY ORDERS ABOVE R1000
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LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
LOCAL CUSTOMER SUPPORT 24/7
FREE DELIVERY ORDERS ABOVE R1000
SECURE CHECKOUT
LOCAL SOUTH AFRICAN BRAND
WE ARE HERE FOR YOU WHEN YOU NEED US
FAQ
Do I use hot or cold?
Cold for anything fresh or swollen — the day of a knock, after a hard session, or when the joint feels puffy. Heat for stiffness that's been building, or a joint that's tight first thing in the morning. If you're not sure, cold is the safer default for a new problem
How do I get it ready?
Cold takes 1–2 hours in the freezer. Heat takes 20–30 seconds in the microwave — no longer. Always test it against your inner wrist before it goes on your ski
How long do I leave it on?
15–20 minutes. Then take it off and give the area an hour before you use it again. Longer isn't better, and with cold it's a bad idea.
Will it fit me?
Measure around your knee at the widest point and check it against the size on this page. It's a stretch sleeve, so there's give in it, but it needs to be snug to hold the gel against the joint properly.
Can I use it on my elbow or ankle too?
Yes. Same sleeve, and it wraps 360° around all three.
How many times can I reuse it?
Indefinitely. Freeze it, use it, wipe it, put it back. There's nothing to replace and nothing to throw away. Just keep it away from anything sharp — a puncture ends it.
Who shouldn't use it?
Don't use it on broken skin, open wounds, or an area where you have reduced sensation. Check with your doctor first if you have diabetes, circulatory problems or nerve damage. Stop if the skin goes white, numb, or stays red after you take it off.
When will I get it, and what if something's wrong?
In-stock orders ship within 5–7 business days with tracking. If it arrives damaged, send us a photo within 7 days and we'll replace it or refund you at no cost. Support is a real person in Pretoria, answering within 24 hours or Less.
Ice it or heat it. Same sleeve.
Pull it on, sit down, and let it work while you get on with your evening.